AUTO REPAIR IN
YORKTOWN, VA

Good, quick service. They made suggestions for maintenance without pressuring me to do anything I didn’t need to do. There was a little confusion about whether or not they were going to flush my brake system after fixing a tube; I had told them not to do a system flush, but they did it because they felt it was important for doing the job properly. I wish they had stated clearly ahead of time that they were going to do that so I could say no and then they could explain why they felt it was necessary. That is kind of a small thing, but it would have helped to prevent the surprise of it on the invoice. The price of the parts and service was very reasonable, and they were great about accommodating my schedule.

Sarah Reese

We are so glad we found Auto Pros. The team here is very thorough and honest. They do a complete check of the car, tell you their recommendations then break it down to what is necessary to fix and what can wait. They are efficient and I can have my car assessed and fixed in 1-2 business days. I’m am happy that they also guarantee their labor and parts for 2 years or 24 miles and are part of a nationwide organization of repair shops.

Laura Warhol

We had a great experience with Auto Pros. My car a 2022 vw Tiguan had a fuel leak and the dealership wouldn’t cover it under warranty. Auto Pros gave us a great deal and didn’t take advantage of us. We dealt with Larry at the front desk and he was wonderful. He answered all our questions and made sure we had a great experience. My car was fixed the day I took it in and it’s been running great ever since. We will definitely go through them every time we need car maintenance. Thank you!

meisha osorio

Took my car for inspection and oil change. Was very satisfied with the service. Was able to drop off the night before and it was ready for pick up before noon next day. Ended up not needing oil change and only had to pay inspection cost. They have serviced my mother's car before. This was first time I used them. Very honest and informative about what is needed to maintain your vehicle. I will use again

karen gawel

Both myself and my family members have used auto pros several times over the last seven years. They’ve always provided good service and are generally quick to both get you in and get the job done. I just had my inspection done there couple days ago and they were able to schedule me on short notice and got the job done quickly and professionally.

Nick Morehouse

I stopped here for a state inspection that I failed, but the experience was so pleasant. The service at the front desk is exceptional, prompt, and polite. Everyone in the building including the gentleman who worked on my car were extremely informative. They brought me into the shop to carefully explain why my vehicle had failed, and even showed me what my issues were so I could be sure they were honest and fair. Beyond that, they also communicated other shops I could go to for the fairest price to repair any issues. Additionally, they printed me out a full sheet of issues to look out for in the near future so that I could keep that in mind moving forward. During a time when customer care is typically low, and every shop is looking to up-charge you, I was blown away by my experience here. They also were able to squeeze me in THE SAME DAY to re-inspect my vehicle after their recommendations. It’s usually such a hassle to find any place that takes appointments for state inspection, and they were able to see me within 24 hours twice! Their waiting area is very clean as well, equipped with coffee and water. I feel that I got better care here than I have at any other dealership/car shop. You truly feel like the people employed here care about your well being, and saving you money. Super informative and incredible experience, I will definitely visit for any other car needs. I highly recommend. Thank you Auto Pros!

E. C.

I drive all the way from Arlington, VA. because of the confidence and satisfaction I get working with AutoPros. I have a 2006 Jeep TJ and I am very meticulous about its maintenance and upkeep. For my recent a/c issue, Darren and his team talked me through the process they would follow, their findings, and time required to complete the work. The work was completed as promised, and importantly, at a fair price. AutoPros has something not many businesses have these days…my trust. Thank you.

Rainy McIntosh

My car broke down early in the morning on US 64. I had to be towed to the Auto Pros Repair Shop. They were busy. However, after explaining my situation, they able to squeeze me in. The customer service was great. They explained the problem and was able to fix in a timely manner.

C. Richard Lampkins Sr.

We took our vehicles here for a second opinion on work done by a different "repair" shop due to some concerns/red flags I had about the other shop. Auto Pros is AMAZING. I asked them to do a thorough check on both of our vehicles. Their inspections were very detailed, with pictures provided as evidence of findings, and a very helpful vehicle trend analysis on what kind of work I should expect to perform given the age and mileage of my vehicles. This was a new level of service for me. Dawn is just a delight whenever I call in - very helpful and cheerful! Darren was exceedingly patient with all my questions and was willing to talk with me when I called back with more questions. He explained the concerns he had with both vehicles and offered his recommendation regarding both cars as he would to a family member or friend. The work that was done on our Mazda by them to bring it to a safe state (why the other repair shop didn't inform me of these issues despite my repeated requests to LOOK for things that need to be done, I cannot fathom) was done quickly without holding onto our vehicle for days at a time like at some shops I've been to. At this point, I am convinced of their care and INTEGRITY. Dawn quickly corrected me when I said "give me your opinion as you would to a friend" - she stated "you are an Auto Pros FAMILY member" and then gave me her recommendation about how to tackle our major car repairs or replace situation. Their thoroughness and attention to detail is so important in keeping my family safe while we use these cars. Thank you SO much! I highly recommend this repair shop to anyone looking to keep their vehicles in a well-maintained state.

Alexandria Reddy (Mirelre)

I’ve been taking my car to Auto Pros for a few years now and am never disappointed! The service is excellent and completed in a timely manner. They also offer a teacher discount. I would highly recommend Darin and his team to anyone!

Leia Frenia